Professional Literacies Project Spring 2016 — Angela Sheets

CHAT and Genre Studies at Country Financial

Community Guest Speaker Angela Sheets

This Professional Literacies project is a two part series. In part one, Writing Program Intern Annie Hackett met with Angela Sheets, a former English 101 Instructor at ISU who currently works as a writing researcher in the Claims Training department at Country Financial in Bloomington, Illinois. Here, they discuss elements of CHAT and activity theory to explain the writing systems Angela employs to complete projects for the company. In part two, Annie has transcribed the Q & A session that followed an in-depth presentation Angela generously provided to an English 101 class in Spring of 2016. The class, under instruction of Irene Taylor, was provided part one of this article in advance of the presentation to develop further questions. Check out Issue 7.1 of the Grassroots Writing Research Journal to read part one!

Part One

Part Two